Technical Operations Strategist

One of the world largest Internet company is looking for a Technical Operations Strategist to join them in Detroit, US. 

As a Technical Operations Strategist, you will empower the team to efficiently and accurately review copyright takedown requests and other related items at scale. You will work with a variety of teams in the Operations, Legal, Product, and Engineering areas to implement best-in-class solutions to the unique challenges posed by the intersection of copyright law and the internet. 

Responsibilities

  • Work with product managers, UX designers, and engineering teams to develop and monitor internal tools used in company’s copyright compliance operations.
  • Work with product managers and engineering teams to train and optimize machine learning classifiers.
  • Work with analysts and subject matter experts to drive process improvements and infrastructure solutions that help us scale our operations and improve operational quality.
  • Find technical solutions to help the team prevent misuse or abuse of the notice and takedown process.
  • Develop expertise in core operational workflows, as well as company's copyright policies and mechanisms (including Content ID), and provide high touch internal support on these matters.

Qualifications

Minimum qualifications:

  • BA/BS degree or equivalent practical experience
  • 2 years of experience with SQL and statistics
  • Web development experience (e.g. with Javascript, CSS) with experience developing on top of APIs and other pre-structured backend systems.
  • Experience identifying operational inefficiencies and optimizing or scaling processes as well as a track record of building collaborative cross functional relationships.

Preferred qualifications:

  • Experience in policy or legal operations; Experience identifying operational inefficiencies and optimizing or scaling processes.
  • Basic knowledge of and interest in machine learning; Demonstrable design acumen and attention to user experience quality.
  • Clear written and verbal communicator with a track record of building collaborative cross-functional relationships.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.